Web · Repair Shop

Mobile Shop Job Portal

A portal for mobile repair shops to create and track repair jobs, manage customers, payments and GST, and keep photos and files with each job.

Illustrated screen of the Mobile Shop Job Portal showing repair jobs, a device search and a payment summary

The challenge

Repair shops tracked jobs, customer details and payments in notebooks and chat messages. That made it hard to follow job status, produce GST-ready records or look up a device's history. A shop handles many small jobs at the same time, and each one has a device, a customer, a fault, a price and a payment. When that information is spread across notebooks and chats, a simple question such as the status of one phone, or how much a customer has already paid, takes far too long to answer, and the records needed for GST have to be rebuilt by hand.

Our solution

We built a responsive portal where staff create a repair job for a customer's device and pick the device type, brand and model from ready-made master lists with search. They record payments, handle GST, and attach photos and files to every job. Opening a job takes a few steps: choose the customer, pick the device from the searchable lists, describe the problem and add photos. The same job screen then shows the status, the payments and the files, so nobody has to ask around. Every job is tied to a customer and a device, so the shop can see a customer's payment history and the earlier repairs of a device when it comes back. GST is handled inside the workflow, and because the portal is responsive it works on the counter computer as well as on a phone.

Results

  • Repair jobs created and tracked from one screen
  • Customer accounts and payment history kept together
  • GST handled inside the workflow
  • Searchable device type, brand and model lists
  • Photos and files attached to each job
  • Job status and payments found on one screen instead of searching notebooks and chats
  • Earlier repairs of a device visible when it returns to the shop
  • Works on a desktop at the counter and on a phone

Technology

  • Next.js
  • PostgreSQL
  • Auth.js
  • Built with Claude (AI-assisted)

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